TGI Fridays’ operator, Thursdays UK Limited, in administration: information for employees and creditors

TGI Fridays

On October 7, 2024, Thursdays UK Limited, known for its brand 'TGI Fridays UK', went into administration. Daniel Smith and Julian Heathcote from Teneo Financial Advisory Limited were appointed as Joint Administrators. Right after their appointment, they successfully sold 51 locations, which involved transferring 2,389 staff members. However, 35 restaurants were not part of the sale and were shut down, leading to 1,012 job losses.

This period is likely to cause concern for both workers and creditors. The government will make every effort to provide assistance to them.

If you work for or are owed money by Thursdays UK Limited, this page offers guidance and information tailored for you.

What To Do If You're Dismissed

If you are let go from your job, you may qualify for statutory redundancy pay, back pay, compensation for notice period, and holiday pay through the Insolvency Service.

You can find details about your rights, the application process, and how we determine payments on GOV.UK.

If you were employed by Thursdays UK Limited and have been let go, you can request redundancy and other payments from the Insolvency Service.

Employees and independent contractors who have offered services to Thursdays UK Limited cannot submit an application. Instead, they should reach out to the administrator to get registered as creditors.

See if you're eligible for redundancy payments if you've been let go and served as a director.

Within a week of their appointment, the administrators will send letters to all terminated employees, giving them the necessary information to file for redundancy payments.

The administrators will provide information on the application process and issue a case reference number (for instance, CN12345678). Once you have these details, you can submit your application online.

Employees who haven't received communication within a week of the administrators taking charge can reach out to them via email at:

Typically, it takes about 12 days to review and settle claims. Occasionally, we might need extra details from the individual or from the administrator, which can delay the process a little. If we require any additional information from you, we will reach out directly. Our goal is to pay approved claims within six weeks of receiving the application.

In order to process all applications efficiently, we kindly ask that you refrain from reaching out to inquire about your application status until at least six weeks have gone by. Thank you for your understanding!

Assistance With Your Redundancy Payment Application

If you require assistance with your application, feel free to reach out to the Redundancy Payments helpline by calling 0330 331 0020.

When you call, make sure to have your case reference number (for example: CN12345678) and your National Insurance number ready. If you don’t possess a case reference number, please reach out to the administrator for assistance.

Feel free to reach out to us via our online contact form.

If you need to get in touch with us via email after you've submitted your claim, please make sure to use the email address you provided on your application form. If you use a different one, we won't be able to reply to you for security purposes.

Additional Support Options For You

Details on assisting you in finding employment and accessing benefits.

Information Sheet: Searching for Employment, Handling Your Finances, and Available Benefits (PDF, 487 KB, 2 pages)

Guidelines For Creditors And Suppliers

If you provided goods or services to Thursdays UK Limited and haven't been paid, you need to sign up as a creditor. You qualify as a creditor if:

You haven't received payment for the products or services you've provided.

You have made a payment to Thursdays UK Limited for products or services that you have not yet received.

Feel free to reach out to the admins through email at:

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