Xbox Live games are down due to sign-in problems
Picture: Mark Hachman / IDG
The login feature for Microsoft's Xbox Live service experienced issues on Tuesday leading into the afternoon, causing users to be unable to sign in and play Xbox games on both the console and PC.
The Xbox Live service page from Microsoft recognized a mistake around 11:07:00 AM PT, and also an issue at 2:38 PM PT. The mistake was only affecting the "account and profile" section on the status page.
At the moment, the page mentioned that you might encounter issues logging into your Xbox profile, getting disconnected while already signed in, or experiencing other similar problems. A solution is currently being worked on. It was also mentioned that certain features that need you to sign-in, such as games, apps, and social activities, may not be accessible.
A message popped up on the Xbox app for my computer, noting that there was a problem with the service. (I had an update for the app waiting to be installed on my computer, but even after downloading it, the issue still persisted.)
Various games dealt with the issue of not being able to log in to Xbox Live in different ways. The classic game of Solitaire was still playable, but I couldn't sign in to save my game progress online. However, I didn't encounter any problems flipping cards in Klondike.
The game Brotato, which is more traditional and current, was completely inaccessible and could not be played without logging into an Xbox account. This problem likely affects both Xbox console users and PC gamers who rely on the Xbox service to access and play "free" games from Microsoft's Xbox Live service. This issue will need to be addressed by Microsoft in order to resolve the problem.
Mark Hachman, Senior Editor, PCWorld: Blog Title Rewritten In Fluent English
Mark has been writing for PCWorld for the past 10 years, bringing with him 30 years of expertise in technology. He has written more than 3,500 articles for PCWorld, focusing on topics such as PC microprocessors, peripherals, and Microsoft Windows. Mark has also contributed to publications like PC Magazine, Byte, eWEEK, Popular Science, and Electronic Buyers' News, earning recognition for his breaking news coverage with a Jesse H. Neal Award. Recently, Mark had to part with a large collection of Thunderbolt docks and USB-C hubs due to lack of space in his office.
