Supply issue - Southampton and Eastleigh
At the moment, we're dealing with a technical problem at the Testwood Water Supply Works, which is preventing water from flowing out. Our team has been working around the clock since last night to resolve the issue. Residents in some areas of Southampton, Eastleigh, Romsey, and the New Forest are facing low water pressure or may not have any water supply at all. The affected postcodes include SO15, SO16, SO40, SO42, SO43, SO45, SO50, SO51, SO52, and SO53.
Alternative Plans For Water Supply Issues
Our Incident Alternative Response team has been dedicatedly working to assist our most at-risk customers and essential services while preventing any possible disruptions in supply. We are currently delivering bottled water to those on our Priority Services Register and to care homes. If you’d like to join our register, please reach out to us at 0330 303 0368.
We're also installing bottled water stations for customers to pick up supplies, with the first one now available at:
We will inform you about more locations for bottled water stations as soon as possible. We sincerely apologize for the inconvenience this is causing and will give you another update by 3 PM.
