According to a report, an Airbnb host receives a utility bill of $640 due to guests intentionally leaving gas and water on.
As per reports, a South Korean host who rented a space on Airbnb was charged a massive utility bill of $640. The reason for this was due to the guests leaving the gas on and excessively using water on purpose.
According to a report from SBS that has been translated into English, the homeowner, known as Lee, mentioned that a man as well as a woman made reservations for an extended period of over a month, via Airbnb, for their stay in Mapo-gu, Seoul.
As per the report, while they were staying at the house, Lee got a call from a person who inspects meters. The caller informed him about a potential gas leak that may have occurred inside the house.
According to reports, Airbnb has observed a 30% increase in the number of nights being booked for summer travel compared to the time before the pandemic.
Upon inspection of the dwelling, Lee detected a flaming hearth and an elevated temperature on the floor. The open windows indicated the absence of any occupants in the abode, as stated in the report.
A smartphone screen illustrates the Airbnb app, while the website is visible on a nearby laptop. (Thiago Prudencio/SOPA Images/LightRocket via Getty Images / Getty Images)
As reported by SBS, Lee had to pay a whopping 640,000 won due to his excessive use of gasoline, which amounts to more than $480. Additionally, the couple used a massive 120 metric tons of water resulting in an additional charge of almost 170,000 won, i.e., around $130.
According to the CEO of Airbnb, guests are expected to book for extended periods of time - ranging from weeks to even months, or possibly even for entire seasons.
According to reports, Seoul's water department stated that the amount of water being used is equal to the quantity utilized by eight adults over a period of two months.
According to Lee, the duo intentionally accumulated expenses as he rejected their eleventh-hour request to cancel.
As per the report, the guests attempted to cancel their booking a few days prior by stating that they had contracted COVID-19. However, Lee declined to acknowledge their appeal unless they provided evidence, as per the report.
The visitors opted to proceed with their visit. Over time, Lee became aware of their peculiar actions by monitoring his surveillance equipment.
In Berlin on April 28, 2016, a woman was looking through the US-based home-sharing company Airbnb's website on a tablet.
The report stated that the visitors departed from the house after spending a mere five days there. Nevertheless, the surveillance footage revealed that they made intermittent returns to the premises.
Reportedly, Lee requested the assistance of Airbnb regarding a sizable bill for utilities. Nonetheless, the company conveyed that they were unable to provide recompense in this situation.
Airbnb's representatives did not promptly reply to FOX Business' inquiry for a statement.
Airbnb improved its inclusive insurance scheme, called AirCover, the previous year by magnifying its safeguard to $3 million. This insures against any damages.
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The program provided by Airbnb includes a way for hosts to receive reimbursement for any damage that a guest causes to their home or anything inside it, like art and expensive items. This also applies to damage caused by a guest's pet. Additionally, hosts can receive compensation for unexpected cancellations that happen because of guest damage.
According to the information listed on Airbnb's website, utility bills are not explicitly outlined in the program.