MGM Resorts shuts down IT systems after cyberattack

MGM Resorts shuts down IT systems after cyberattack

MGM Resorts International recently announced that it has a cybersecurity problem that has affected certain aspects of their operations. This includes their primary website, online booking, and in-house amenities such as ATMs, slot machines, and credit card machines.

MGM Resorts shuts down IT systems after cyberattack - Figure 1

MGM Resorts made known that they have detected a security problem that has affected certain systems within the company. The announcement was made on their page on X, previously known as Twitter.

According to the company, as soon as they noticed the issue, they began to investigate it. They swiftly took necessary steps to safeguard their systems and information, such as shutting down particular systems.

It seems as though the interruption commenced on Sunday evening and the electronic networks in the holiday venues are presently inactive.

According to online reports, the business has resorted to using manual methods as the ATMs and credit card machines within the vicinity have been impacted.

The primary website of MGM Resorts is currently inaccessible. But, they have announced that the customers have the option to make reservations for hotels by giving them a call, and can choose any destination of their choice.

MGM Resorts shuts down IT systems after cyberattack - Figure 2

MGM Rewards clients have also been impacted and they are advised to dial a Member Services hotline from 6 AM until 11 PM, Pacific standard time.

The MGM websites that utilize the identical domain name as the primary one, which is, have been inaccessible for several hours.

BleepingComputer examined numerous websites and discovered that each of them displayed a comparable message telling guests to dial a telephone number. These websites include MGM National Harbor, Empire City Casino, MGM Springfield, MGM Grand Detroit, Beau Rivage, and The Borgata.

In case you possess any details regarding this assault or any similar ones, you have the option to reach out to us privately using Signal at 646-961-3731.

FOX5 shared that a few visitors experienced difficulties with their room keys not functioning properly.

MGM Resorts shuts down IT systems after cyberattack - Figure 3

According to the Vital Vegas news source in Las Vegas, the slot machines are currently non-operational and only show a message expressing a temporary unavailability.

According to the latest news from BleepingComputer, it has been verified that the MGM Rewards app is currently non-operational. Individuals who require help with their membership are recommended to approach the front desk for support. It should be noted that the cyberattack has not affected other apps offered by MGM, such as MGM+ and the MGM sportsbook.

The particular details about the cybersecurity occurrence have not been revealed to the public, and the intentions of the assailant are still a mystery.

MGM Resorts has recently acknowledged another cybersecurity problem, marking it as the second time such an incident has happened after an attack on one of their cloud services back in 2019, which led to more than 10 million customer records being stolen by hackers.

MGM Resorts shuts down IT systems after cyberattack - Figure 4

Last year, the business acknowledged the security breach. It came to light when a collection of stolen information, which included guests' personal details such as their names, birthdays, emails, phone numbers, and residential addresses, was made available for anyone to access on a forum used by hackers.

that we are closely monitoring as more information becomes available. We will provide updates as soon as possible. This is a news story that is currently being investigated and we are keeping a close eye on it as more details emerge. We will keep you informed with any new developments as quickly as we can.

Update as of November 9th, 2023: More details regarding the interrupted services have been included.

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