Eurostar services to resume after major disruption

Eurostar

After a day of significant chaos, Eurostar has announced that it is back on track to provide full service to several major European cities like London, Paris, Brussels, and Amsterdam this Sunday.

Eurostar - Figure 1
Photo BBC News

Thousands of people had to scrap their plans for New Year's after flooding occurred in a tunnel beneath the River Thames, resulting in the cancellation of all Eurostar transportation between London and Paris on Saturday.

Worried travelers spent the entire day frantically searching for alternate transportation options.

Eurostar issued a warning that there is a possibility of experiencing delays and congested stations on Sunday.

A lot of travelers are still encountering pricey charges for lodging, major challenges reaching their intended place or steep prices for air tickets. On Saturday, the Port of Dover announced that no spots were obtainable for passengers on foot for that day.

On Saturday night, Eurostar released a statement that could raise people's spirits about their New Year's Eve celebrations. The statement revealed that the flooding that had been affecting the Thames tunnels has been handled by Network Rail High Speed. As a result, at least one tunnel is now functional and the full Eurostar service can resume.

During the morning, there will be a few constraints on the speed which could create some holdups. Additionally, it is anticipated that the stations will be crowded.

According to their statement, patrons are advised to explore the Eurostar webpage for additional details about reimbursement.

Passengers are sharing their experiences of challenging circumstances on travel routes between both sides of The Channel.

In Paris, a woman who was deeply pregnant and hailed from Norwich revealed that she cried for approximately an hour after being stuck there.

Ella Gatier, along with her partner and their four-year-old boy Xander, had planned to return to England following a vacation at Disneyland Paris.

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There were numerous travelers who remained seated and anticipated updates at St Pancras International last Saturday.

On Saturday morning, when she spoke with the BBC, she explained that the situation at Gare du Nord station was disorganized and that no assistance was accessible for travelers who were affected.

A pregnant woman named Ms. Gatier, who is currently in her 33rd week of pregnancy, stated that the soonest train option is on the 3rd of January - which is also her expected return date for work. Ms. Gatier mentioned that both hotel stays and other modes of transportation are too costly for her.

She stated that there are no rail transportation, no water transportation, and no accommodations available.

I don't possess the funds to afford £1,200 per night for lodging in Paris. Additionally, I lack the means to access train transportation or any other modes of travel to make my way to Amsterdam and back to my homeland, England.

Moreover, I am uncertain if the airline authorities will permit me to travel by air during this phase of pregnancy.

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Megan Downs and her little child were heading to the airport in Paris on the train. Unfortunately, their Eurostar journey got annulled, so they had to find an alternative mode of transportation.

Curt Downs, along with his wife Megan and their one-year-old son, were also stranded at Gare du Nord.

According to him, the Eurostar personnel were entirely swamped and didn't provide any valuable advice to us, as mentioned on BBC News.

According to Mr. Downs, a member of the staff informed them that they had to serve 4,000 passengers.

He mentioned that his family invested two hours attempting to locate a route to return to the United Kingdom by searching for available ferry schedules, car rental services, and flight options.

They were able to secure a few remaining seats on a flight from Paris to Manchester for a cost of £450. Once in Manchester, Mrs. Downs' mother will be driving them back to their home in Bedfordshire, which is a five-hour round trip.

At the busy St Pancras station in London, many travelers were feeling overwhelmed as they searched for alternative routes while sitting on their suitcases. Their emotions were clearly visible.

Christina David and Georgina Benyamin, both in their mid-twenties and hailing from Sydney, had their travel plans disrupted when their train got cancelled. The two had been exploring Europe on a tight budget for the past three weeks.

They made arrangements to party hard during their last destination in Paris - aiming to mark the beginning of the New Year at a luxurious hotel with a picturesque sight of the Eiffel Tower - before boarding their flight back home.

According to Ms. Benyamin, she was interested in witnessing the illumination of Paris while now experiencing feelings of irritation and indignation.

Her friend, Ms. David, expressed that many individuals were shedding tears. They were perplexed and didn't have any place to go or reside.

This footage displays the magnitude of the inundation that has occurred within the tunnel.

A recording captured within the flooded passage demonstrates water rushing onto the rails via a conduit connected to the wall of the tunnel.

Thames Water had previously stated that the flooding was probably caused by a "fire control system". However, HS1 has announced that an investigation will be conducted to determine the cause of the flooding. Currently, there is no proof to indicate that the fire control system had any connection to the problem.

The notice mentioned that the flooding situation was in the process of being resolved. Although the line would be up and running, there would be limitations on the speed of the trains, leading to potential delays and disturbance.

The representative stated that they sympathize with the aggravation experienced by travelers and express their regret for any trouble caused during this crucial season.

Eurostar services have been severely impacted for the second time within the past 10 days. The latest disruption was due to the sudden strike carried out by French workers, just before Christmas, causing a complete stoppage of train operations.

Southeastern has cancelled all its high-speed services to Ebbsfleet that operate on the identical line. The railway operator stated that it would offer a limited service on the route on the upcoming Sunday.

In addition, there has been significant upheaval on Thameslink transportation, operating throughout London and the southeastern region. Furthermore, there is now a limited service on Northern Rail, which traverses the northern part of England, caused by a shortage of staff.

The Met Office cautioned that the UK might face delays during domestic travel this weekend due to the influx of wind and rain across the country.

Are the changes causing difficulties for your travel schedule? Please contact us by sending an email to [email protected].

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