Carpetright Ltd in administration: information for employees and creditors
On July 22, 2024, Carpetright Ltd went into administration. Zelf Hussain, Rachael Wilkinson, and Peter Dickens from PriceWaterhouseCooper (PwC) were chosen as the joint administrators.
Upon being appointed, the administrators successfully sold 54 stores and two logistics hubs to CWHP Ltd, a part of the Tapi Group. As part of the deal, 308 employees will also be transferred to the new ownership.
If you work for, buy from, or sell to Carpetright Ltd, this page is here to offer helpful guidance and details.
Fired? Here's What To Do
If you have lost your job, you might be able to receive statutory redundancy pay, compensatory notice pay, and holiday pay from the Insolvency Service.
You can find details about your entitlements, how to submit an application, and the method we use to determine payments on the GOV.UK website.
If you were employed by the company under a contract, you have the option to seek redundancy and other financial benefits from the Insolvency Service.
Employees and independent contractors who worked for the company are not qualified to submit an application. Instead, those individuals should reach out to the administrator to be listed as creditors.
See if you are eligible to receive redundancy compensation if you have been let go from your director position.
The manager will provide instructions on how to submit your application and assign you a unique reference number (e.g. CN12345678). With this information in hand, you can easily apply via the internet.
You can reach the manager at [email protected]
or by calling 0808 812 6951.
Typically, it usually takes about 2 weeks to review and approve claims for payment. But there are situations where we may require more details from the person or the administrator, which might cause some delay. Rest assured, we will reach out to you if we need any additional information. Our goal is to process and pay valid claims within 6 weeks of receiving the necessary documents.
In order to process all applications efficiently, we kindly ask that you refrain from reaching out to inquire about your application status until 6 weeks have elapsed.
Assistance With Redundancy Payment Application
If you require assistance with your application, feel free to reach out to the Redundancy Payments hotline at 0330 331 0020.
When you call, make sure to have your case reference number (for example: CN12345678) and National Insurance number ready. If you don't have a case reference number, reach out to the administrator.
Feel free to reach out to us by filling out our online contact form.
If you need to contact us via email after submitting your claim, please make sure to use the same email address that you provided on your application form. This is important for security purposes, as we will not be able to respond to any other email addresses.
Additional Help For You
Employee Redundancy Information Sheet (PDF)
If you want to participate in the administration of Carpetright Ltd as a creditor, you must first sign up and become registered.
You have not received payment for the products or services you provided to them.
You gave money to the company for things you wanted to buy or use, but you never got them.
To sign up, you must send an email to the administrator.
