British Airways Cancels Many Flights Due To IT Meltdown
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British Airways canceled 60 flights due to a system outage. Passengers were stranded, and many did not receive their luggage.
The airline had a huge issue with their IT system. This caused big delays for the flights leaving and arriving. It also made the website and booking systems go down.
British Airways has been having system failures in recent years. These caused chaos and cost the company millions of pounds. The latest system failure is just one in a series.
Lots of short flights were canceled, along with a few long ones, just before a busy travel day at Heathrow for a bank holiday and school break.
The airline has a technical issue that they are working hard to fix. They said sorry for the problem and thank their clients for waiting patiently.
People are waiting a long time at Heathrow. They want to find new flights. Some people who arrive can't leave the airport.
Heathrow has canceled flights to many cities like Vienna, Dublin, Dusseldorf, Edinburgh, Venice, Rome, Hamburg, Aberdeen and Milan. There are also long-haul cancellations for Boston, New York JFK, and Mumbai.
Heathrow said cancelled flights' passengers should leave the airport. They need to book hotels and get a refund later. Recorded announcements were made.
Flights of BA at London Gatwick got delayed.
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The outage caused the booking system to go down. Customers couldn't check in or access their bookings or accounts.
British Airways made a profit this year. It is the first time they've had a profit since 2019.
IAG, the parent company of Iberia, Aer Lingus, and Vueling, made £7.9m profit in Q1 2023. This is a big change from the £660m loss in the same period last year. The company expects a great summer too.
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BA advised customers to check in for their flights as they usually do.
There's a technical problem at British Airways. Flights are affected. Check with British Airways or your travel provider for updates. Heathrow Airport said so.